Hotel Tempe/Phoenix Airport Innsuites Hotel & Suites, Tempe
About the Hotel
Hotel Tempe/Phoenix Airport InnSuites Hotel & Suites offers a blend of comfort and convenience in the vibrant city of Tempe, Arizona. Located in the Greater Phoenix area, this hotel is notable for its proximity to key attractions and the renowned Arizona State University. Guests experience high-quality service alongside a range of complimentary amenities that enhance their stay, with an emphasis on providing value and accommodating families and pets.
Location
Hotel Tempe is strategically located near Phoenix Sky Harbor International Airport, about 9.5 miles away, with complimentary shuttle service provided. Its proximity to Arizona Mills Mall and multiple outdoor activities, such as hiking in South Mountain Park, enhances its appeal. Additionally, easy access to major attractions like Tempe Town Lake and downtown Phoenix makes it a convenient hub for both leisure and business travelers.
Rooms
The hotel features a variety of accommodations, including Studio InnSuites, Executive/Family Suites, and Presidential Jacuzzi Suites. Each room is equipped with Cloud 9 pillow-top beds, a microwave, refrigerator, and large flat-screen TVs. Upgraded bath amenities and complimentary Wi-Fi are also provided for guest convenience. Suites include a separate seating area with sofa beds, allowing for extra space for families and groups.
Eat & Drink
Guests can start their day with a free hot breakfast buffet at PJ's Cafe, which includes a selection of eggs, waffles, and hot items. The hotel also offers an evening social hour with light snacks and beverages. Guests have the convenience of room service for additional dining options and easy access to numerous local restaurants showcasing a diverse array of cuisines.
Leisure & Business
The property features a heated pool, spa, and athletic amenities such as tennis and basketball courts. A free business center with high-speed internet access is available for corporate travelers. The hotel’s outdoor spaces, including courtyards and patios, are suitable for group events and break sessions, leveraging the area's excellent weather.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- Free Wi-Fi
- Parking lot
- 24-hour reception
- Pets allowed
- Rooms/ Facilities for disabled
- Gift/Newsstand
Sports & Fitness
- Fitness center
Guest Parking
- Refrigerator
- Microwave
Services
- Airport shuttle
- Room service
Dining
- Breakfast
- Restaurant
- Bar/ Lounge area
Children
- Cribs
- Game room
Spa & Leisure
- Swimming pool
Room features
- Air conditioning
- Sitting area
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Refrigerator
- Microwave
Media
- Flat-screen TV
- Telephone
- AM/FM alarm clock
Room decor
- Carpeted floor
Location
Reviews and Ratings
Upon entering the hotel, I was hesitant about the room, but it turned out to be okay despite feeling a bit dingy. The staff worked long hours, with some being friendly and welcoming while others were not so friendly. The location seemed a bit sketchy at first, but it provided easy access to the mall and the Arizona Grand Resort and Spa. The dining experience, particularly the fantastic free breakfast, was the only saving grace. Overall, the facilities were decent with some minor issues.
The hotel was okay, with some pros like a separate living room area but had a few downsides like the cigarette smell and lack of towels. The check-in at 5:30 pm wasn't smooth either.
Upon arrival, the room wasn't ready, but we were upgraded to a suite which was fantastic. However, the telephone didn't work, and the staff member we contacted was very rude. Overall, a mixed experience with room amenities and service.
The hotel provided a large and comfortable room, although it lacked amenities like a jacuzzi tub and kitchen. The check-in process was not ready on time, and there was a persistent smell of marijuana throughout our stay.
My stay at the hotel had its ups and downs. The friendly staff was amazing and ready to assist with anything I needed during this difficult time due to a family member's passing. However, the room assignment was not as requested, and the smoky room was a big downside. Despite these issues, the hotel still offered great service and comfort.
My stay at the hotel was a mixed experience. While I appreciated having some peaceful time to myself, the room was filthy and appeared run down. Unfortunately, my reservation was not honored, and I was left to fend for myself at another hotel. On the positive side, the staff went above and beyond for the guests.
The hotel had spacious rooms with a separate living area and a small kitchenette, although there were no dishes or cutlery provided. The breakfast was okay but tended to finish early, mostly gone by 9:20 am. Overall, my stay at Inn Suites was satisfactory.
My stay at the hotel was a mixed experience. On the positive side, the room was perfect for the price, and the location allowed easy access to the mall and restaurants. However, there were some issues with people using drugs and smoking weed outside the rooms. Additionally, getting a room before 8:00 pm on the first night was challenging.
My stay at the hotel was quite pleasant. The rooms are spacious, although I had to inform the front desk for room servicing. The hotel has a nice touch of men's cologne at the entrance of some rooms. The service was exceptional, with staff going above and beyond to assist me with anything I needed. The location is fantastic, especially for access to South Mountain Park, although the shuttle service to the airport could be more frequent. The dining experience wasn't bad, with a large selection at the free breakfast. Overall, a comfortable and friendly stay.
The hotel had a mix of positives and negatives. The rooms, although clean and convenient, were noisy at times and gave off a cheaper vibe than expected. The location was great for walking to nearby attractions like the mall and restaurants, but there were some noise issues during late hours. The dining options were above average but had some rude service encounters. The staff provided an excellent service experience overall, with a minor hiccup with check-out times. The facilities were well-maintained and functional.
The hotel had a convenient location near the PHX airport and Arizona Mills Mall, but it was a bit noisy at night. The service was top-notch, with helpful staff and a clean property. The dining experience was awesome, but it could get crowded at breakfast. The facilities were well-maintained, offering a pleasant stay overall.
The hotel was in a good location, close to AZ Mills, theaters, and restaurants. Parking was convenient, but it felt a bit crowded at times. The rooms lacked a jacuzzi tub and kitchen but had a separate living room area, though not as spacious as expected. Noise from the nearby housekeeping area was bothersome, and the room wasn't ready upon check-in.
I had a mixed experience at this hotel. The rooms were nice and clean, but the heavy smoke in one of them made us sick. The service, however, was exceptional despite a bad customer service encounter elsewhere. The location was convenient but lacked the reserved room. The dining was just fine, but the breakfast items ran out quickly. Overall, a decent stay with some drawbacks.
My stay at this hotel had some ups and downs. The location was convenient, close to the airport and Arizona Mills Mall. The service was a mix of excellence and rudeness, with some staff being very accommodating and helpful, while others were quite unhelpful and dismissive. The dining experience was satisfactory overall, offering good breakfast options to start the day. However, the rooms were a major disappointment, with cleanliness issues like cigarette butts and fleas, leading to uncomfortable nights. The facilities, though basic, served their purpose adequately.
The hotel had small rooms but plenty of tables outside, with a very nice updated kitchen and facilities. However, it was filthy with cigarette butts and ashes in the area.