The hotel offers amenities for your comfortable stay and unforgettable experiences
Best Breakfast Ever!
“The complimentary breakfast was fantastic! I loved the option to eat either inside or on the sun deck, and the food was always fresh and delicious.” view full review
Spotless Rooms
“My room was incredibly clean and spacious, providing a cozy retreat after a long day. The bedding was especially comfortable, making it easy to relax.” view full review
Accessible Comfort
“I noticed the thoughtful design of the facilities, which included comfortable sitting areas and easy access throughout the grounds, making it welcoming for everyone.” view full review
Lovely Grounds
“The outdoor areas were beautifully maintained, featuring inviting little sitting spots where I could unwind and enjoy my surroundings.” view full review
General
Free Wi-Fi
Parking
24-hour reception
Pets allowed
Rooms/ Facilities for disabled
Gift/Newsstand
Sports & Fitness
Fitness centre
Guest Parking
Refrigerator
Microwave
Services
Airport shuttle
Room service
Dining
Breakfast
Restaurant
Bar/ Lounge area
Children
Cots
Game room
Spa & Leisure
Swimming pool
Room features
Air conditioning
Sitting area
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Self-catering
Refrigerator
Microwave
Media
Flat-screen TV
Telephone
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
1651 W Baseline Rd,
Tempe,
Arizona,
United States,
85283,
Arizona
Map view
1651 W Baseline Rd,
Tempe,
Arizona,
United States,
85283,
Arizona
City landmarks
Park
Kiwanis Park
2.7
km
Shopping Area
Arizona Mills
800 m
Aquarium
SEA LIFE Centre Arizona
800 m
5000 S Arizona Mills Cir STE 135
LEGOLAND Discovery Center Arizona
1.1
km
5000 S Arizona Mills Cir Ste 145
SEA LIFE Arizona Aquarium
800 m
Arizona Grand Parkway
1.0
km
2200 W Alameda Dr
Tempe Diablo Stadium
2.6
km
Svob Park
1.9
km
Arizona Mills 25 + IMAX
820 m
Amusement Park
Oasis Water Park
1.2
km
Oasis Water Park at Arizona Grand Resort
790 m
Harkins
810 m
Golf Course
Arizona Grand Golf Course
890 m
Museum
Peterson House Museum
2.1
km
Benedict Park
2.2
km
Church
Our Lady of Guadalupe Catholic Church
1.5
km
2929 S 48th St
Halle Heart Children's Museum
2.4
km
Church
Faithful Word Baptist Church
1.9
km
El Tianguis Mercado
1.7
km
Square
El Mercado
1.7
km
4500 E. Pima Canyon Rd.
Pima Canyon
2.7
km
University of Phoenix
2.7
km
Nevitt Park
3.3
km
South Mill Avenue
3.2
km
Church
The Shrine of Holy Wisdom
2.3
km
Groves Power Center Shopping Center
3.1
km
Church
Friendship Community Church
2.5
km
Friendship Community Church of Ahwatukee
2.5
km
Diablo Stadium
2.6
km
Church
The Church of Jesus Christ of Latter-day Saints
2.7
km
Nearby
Gameworks
580 m
Restaurants
The Waffle House
150 m
1801 W Baseline Rd
Denny's
450 m
1994 W Baseline Rd.
Wendy's
520 m
1405 W. Baseline Rd.
Tinta Mexicana
800 m
5000 S Arizona Mills Cir Ste 655
Poliberto's
850 m
1219 W Baseline Rd
El Pollo Loco
970 m
5009 S Arizona Mills Cir
Reviews and Ratings
Feedback from previous guests about their experience.
64%
liked the hotel and would stay again
Spacious Rooms
Friendly Staff
Limited Dining Options
Infrequent Shuttle Service
6.4/10
Nice
Rooms
6.5
Location
6.5
Service
7.1
Dining
6.7
Guest reviews
6.4/10
based on 19 reviews
7.0
7.0/10 based on 2158 reviews
Jacqueline
United States,
April
2024
6.6/10
Upon entering the hotel, I was hesitant about the room, but it turned out to be okay despite feeling a bit dingy. The staff worked long hours, with some being friendly and welcoming while others were not so friendly. The location seemed a bit sketchy at first, but it provided easy access to the mall and the Arizona Grand Resort and Spa. The dining experience, particularly the fantastic free breakfast, was the only saving grace. Overall, the facilities were decent with some minor issues.
Rooms
6.0
The room was okay; it felt a bit dingy initially but turned out to be fine.
Service
5.0
The staff worked long hours, some being friendly and welcoming while others were not so friendly.
Location
7.0
The location seemed a bit sketchy at first, but it provided easy access to the mall and the Arizona Grand Resort and Spa.
Dining
8.0
The fantastic free breakfast was the only saving grace for this hotel.
Facilities
7.0
Overall, the facilities were decent with some minor issues.
H.
United States,
April
2024
6.8/10
The hotel was okay, with some pros like a separate living room area but had a few downsides like the cigarette smell and lack of towels. The check-in at 5:30 pm wasn't smooth either.
Rooms
6.0
The room had a separate living room area but lacked towels. Unfortunately, there was a distinct smell of cigarettes.
Service
8.0
The service was friendly and helpful, especially when we needed a room on short notice.
Location
7.0
The location was good, close to restaurants and a mall.
Dining
7.0
The dining experience was good, despite being bothered by pigeons.
Facilities
6.0
The facilities were decent overall.
Steve
United States,
April
2024
6.4/10
Upon arrival, the room wasn't ready, but we were upgraded to a suite which was fantastic. However, the telephone didn't work, and the staff member we contacted was very rude. Overall, a mixed experience with room amenities and service.
Rooms
7.0
The suite we were upgraded to was great, but the telephone was not working. The initial room not being ready was a letdown.
Service
6.0
The staff was exceptionally pleasant and helpful during interactions. Unfortunately, when assistance was needed with the telephone issue, the response was rude.
Location
6.0
The hotel's proximity to the Arizona Grand Resort and Spa and the mall was convenient. However, the area didn't seem very safe.
Dining
7.0
The dining experience offered plenty of choices and great-tasting food. Despite this, there was a negative experience with breakfast service.
Facilities
6.0
The parking was close and convenient, but the area's safety was a concern.
Hugh
United Kingdom,
March
2024
6.0/10
The hotel provided a large and comfortable room, although it lacked amenities like a jacuzzi tub and kitchen. The check-in process was not ready on time, and there was a persistent smell of marijuana throughout our stay.
Rooms
7.0
The room was large and comfortable but missing some amenities.
Service
6.0
The service was a bit mixed, with staff being friendly and helpful but also encountering some rude and unorganized behavior.
Location
6.0
The location was good for my purpose, although being close to a strip club was not ideal.
Dining
5.0
The dining experience was average, with some messiness and crowding but still offering decent breakfast options.
Facilities
6.0
The facilities were satisfactory, despite some setbacks in the service quality.
George
United States,
March
2024
6.8/10
My stay at the hotel had its ups and downs. The friendly staff was amazing and ready to assist with anything I needed during this difficult time due to a family member's passing. However, the room assignment was not as requested, and the smoky room was a big downside. Despite these issues, the hotel still offered great service and comfort.
Rooms
7.0
I was disappointed that the rooms weren't as requested and ended up in a very smoky room. However, they were not too bad once the initial problem was addressed.
Service
9.0
The staff here were super friendly and accommodating, assisting me with anything I needed during this tough time. They handled the issues promptly and professionally.
Location
5.0
The hotel's location isn't the greatest, with nearby street people and poor conditions. However, it's convenient for those needing to access the airport within 15 minutes.
Dining
6.0
Breakfast options were limited, and the items often ran out early. It left something to be desired in terms of variety and availability.
Facilities
7.0
The hotel facilities were okay, but nothing extraordinary. They served their purpose, but there was room for improvement.
Robert
United States,
February
2024
5.0/10
My stay at the hotel was a mixed experience. While I appreciated having some peaceful time to myself, the room was filthy and appeared run down. Unfortunately, my reservation was not honored, and I was left to fend for myself at another hotel. On the positive side, the staff went above and beyond for the guests.
Rooms
5.0
The room was dirty, and I was treated very poorly. It looked run down and had a strong smell of dog urine and moldy water.
Service
5.0
The staff, despite the room issues, were friendly and tried to make the best of the situation. They were outside at 2 am with buckets and a rolling cart, which was commendable.
Location
5.0
The hotel's location was a bit creepy, next to a lavender-lit strip club. However, it was central for easy navigation and had access to great restaurants.
Dining
7.0
The dining experience was good, although I had to deal with being attacked by pigeons while eating. The free breakfast was a nice touch.
Facilities
5.0
The hotel had some issues but sure to keep up with any problems. The facility cleanliness needs improvement.
John
United States,
February
2024
6.4/10
The hotel had spacious rooms with a separate living area and a small kitchenette, although there were no dishes or cutlery provided. The breakfast was okay but tended to finish early, mostly gone by 9:20 am. Overall, my stay at Inn Suites was satisfactory.
Rooms
7.0
The rooms were spacious and equipped with a small kitchenette.
Service
8.0
The staff, especially Rigo at the front desk, were very helpful and polite throughout my stay. The service was pleasant, even during busy times.
Location
5.0
The hotel's location between a strip bar and a Circle K gas station was not ideal. However, it was close to the airport and restaurants.
Dining
6.0
The breakfast was good enough to start the day before heading to the airport. However, there were some limitations in the dining options.
Facilities
6.0
The facilities were average and met my basic needs during the stay.
Eric
United States,
January
2024
7.2/10
My stay at the hotel was a mixed experience. On the positive side, the room was perfect for the price, and the location allowed easy access to the mall and restaurants. However, there were some issues with people using drugs and smoking weed outside the rooms. Additionally, getting a room before 8:00 pm on the first night was challenging.
Rooms
8.0
The room was perfect for the price
Service
6.0
The service was a mix of experiences. While some staff members were accommodating and friendly, others were rude and dismissive of requests for clean sheets.
Location
7.0
The location was great, offering easy access to the mall and restaurants, but the presence of drug use outside the rooms was a downside.
Dining
7.0
The dining experience was above average, but the crowded breakfast room was a downside.
Facilities
8.0
The facilities were well-kept and nice.
Charles
United Kingdom,
December
2023
8.2/10
My stay at the hotel was quite pleasant. The rooms are spacious, although I had to inform the front desk for room servicing. The hotel has a nice touch of men's cologne at the entrance of some rooms. The service was exceptional, with staff going above and beyond to assist me with anything I needed. The location is fantastic, especially for access to South Mountain Park, although the shuttle service to the airport could be more frequent. The dining experience wasn't bad, with a large selection at the free breakfast. Overall, a comfortable and friendly stay.
Rooms
8.0
The rooms are spacious and have a unique touch of men's cologne at the entrance.
Service
9.0
The staff was very helpful and friendly, always ready to assist me with anything I needed.
Location
9.0
The location is fantastic, great for accessing South Mountain Park and with excellent dining options nearby.
Dining
7.0
The dining experience wasn't bad, with a large selection at the free breakfast.
Facilities
8.0
The hotel offers a variety of facilities to make the stay comfortable and convenient.
Spacious Rooms
Limited Dining Options
James
United Kingdom,
December
2023
7.8/10
The hotel had a mix of positives and negatives. The rooms, although clean and convenient, were noisy at times and gave off a cheaper vibe than expected. The location was great for walking to nearby attractions like the mall and restaurants, but there were some noise issues during late hours. The dining options were above average but had some rude service encounters. The staff provided an excellent service experience overall, with a minor hiccup with check-out times. The facilities were well-maintained and functional.
Rooms
7.0
The rooms were clean and convenient, but noisy, making it feel more like a lower-priced room.
Service
9.0
The staff went above and beyond for the guests, although there was a small issue with the check-out process.
Location
8.0
The location was convenient for accessing the mall and various dining options, with a nice view over the pool.
Dining
7.0
The dining had above-average options, but encountered some unprofessional service moments.
Facilities
8.0
The facilities were functional and well-maintained.
Richard
United Kingdom,
November
2023
8.2/10
The hotel had a convenient location near the PHX airport and Arizona Mills Mall, but it was a bit noisy at night. The service was top-notch, with helpful staff and a clean property. The dining experience was awesome, but it could get crowded at breakfast. The facilities were well-maintained, offering a pleasant stay overall.
Rooms
8.0
The rooms were amazing after a day of shopping.
Service
9.0
The customer service was top-notch, and the maintenance of the property was clean with amazing maintenance staff.
Location
7.0
The hotel is conveniently located near the PHX airport and Arizona Mills Mall, but the noise level was noticeable at night.
Dining
8.0
The dining experience was awesome, but it could be crowded during breakfast times.
Facilities
9.0
The facilities were well-maintained, providing a comfortable stay.
Harry
United Kingdom,
November
2023
5.4/10
The hotel was in a good location, close to AZ Mills, theaters, and restaurants. Parking was convenient, but it felt a bit crowded at times. The rooms lacked a jacuzzi tub and kitchen but had a separate living room area, though not as spacious as expected. Noise from the nearby housekeeping area was bothersome, and the room wasn't ready upon check-in.
Rooms
6.0
The rooms were not as spacious as anticipated and had some noise issues from the housekeeping area. They lacked certain amenities like a jacuzzi tub and kitchen.
Service
5.0
The staff was not very friendly or helpful, making interactions unpleasant. Requests for simple things like clean sheets were met with rudeness.
Location
7.0
The location seemed nice, close to key attractions like AZ Mills, theaters, and restaurants. Parking was convenient, but at times, it felt overcrowded and hard to navigate.
Dining
5.0
The dining area offered some help and served hot and tasty food, but the overall experience was marred by bland offerings. At least the Vienna Beef hot dogs were complimentary.
Facilities
6.0
Facilities were average, lacking some desired features.
Joseph
United Kingdom,
October
2023
7.4/10
I had a mixed experience at this hotel. The rooms were nice and clean, but the heavy smoke in one of them made us sick. The service, however, was exceptional despite a bad customer service encounter elsewhere. The location was convenient but lacked the reserved room. The dining was just fine, but the breakfast items ran out quickly. Overall, a decent stay with some drawbacks.
Rooms
8.0
The room I stayed in was nice and clean, although the heavy smoke in one of the rooms made us sick. After a bad experience at another hotel down the street, I appreciated the cleanliness here.
Service
9.0
The service at this hotel was the best experience during my stay. Despite a rough start with bad customer service elsewhere, the staff here were attentive and helpful after two phone calls and a visit to the office. They made sure all my needs were met, from room service to arranging laundry and airport shuttle services.
Location
7.0
The location of the hotel was handy, with good shuttle service to the big shopping mall with a variety of restaurants. Although they didn't have the room I had reserved, the staff made the stay pleasant and convenient.
Dining
6.0
The dining experience at the hotel was just fine, with the usual continental favorites available. However, the limited breakfast options due to a small breakfast 'room' were a bit disappointing, especially for someone looking for gluten-free products.
Facilities
7.0
The hotel had adequate facilities overall, but nothing exceptional. The amenities provided were decent, but there were no standout features that wowed me.
Bill
United States,
October
2023
5.4/10
My stay at this hotel had some ups and downs. The location was convenient, close to the airport and Arizona Mills Mall. The service was a mix of excellence and rudeness, with some staff being very accommodating and helpful, while others were quite unhelpful and dismissive. The dining experience was satisfactory overall, offering good breakfast options to start the day. However, the rooms were a major disappointment, with cleanliness issues like cigarette butts and fleas, leading to uncomfortable nights. The facilities, though basic, served their purpose adequately.
Rooms
5.0
The rooms were disappointing, as they smelled bad, had cigarette butts and ashes, and were infested with fleas. We even had to move rooms on the first day due to cleanliness issues.
Service
6.0
The service varied during my stay. Some staff members were excellent, very accommodating, and helpful. However, others were rude and made excuses for faulty room keys.
Location
5.0
The location was convenient, being close to the airport and Arizona Mills Mall. It was a good starting point for exploring the area, but it definitely needs improvement.
Dining
7.0
The dining experience offered satisfactory breakfast options to kickstart the day. It was decent but nothing exceptional.
Facilities
6.0
The facilities were basic but functional, meeting the essential needs of guests. There were no standout amenities, but they served their purpose adequately.
Tommy
United Kingdom,
September
2023
7.8/10
The hotel had small rooms but plenty of tables outside, with a very nice updated kitchen and facilities. However, it was filthy with cigarette butts and ashes in the area.
Rooms
7.0
The rooms were small but had plenty of tables outside. The updated kitchen and facilities were very nice.
Service
9.0
The staff were super friendly and extra helpful.
Location
8.0
The location was good, close to the Dollar Store and the mall.
Dining
7.0
The breakfast was nice, with plenty of choices, but the breakfast room was a bit crowded.